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Continuing Our Commitment to Authentic Customer Feedback
At Nak Muay Wholesale, we supply authentic Muay Thai equipment and Muay Thai gear from Thailand’s most trusted Muay Thai brands. Transparency and trust are central to how we operate, especially when it comes to product reviews. We want our customers to make confident purchasing decisions based on real feedback from real fighters.
This article explains our recent update to how we collect and display customer reviews.
We Have Moved to a New Review Platform
We have transitioned from Judge.me to CusRev (Customer Reviews) as our review collection partner. You can view our customer feedback here: https://www.cusrev.com/reviews/nakmuaywholesale.com/
This applies to all reviews for new verified purchases going forward.
Why We Made This Change
Judge.me announced that it would discontinue support for our ecommerce platform effective October 31, 2025. To continue collecting verified Muay Thai gear reviews, we selected a platform that prioritizes authenticity and customer trust.
Benefits of CusRev
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Enhanced review verification to ensure feedback comes from confirmed purchases
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Simple and fast review submission process
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Better review filtering and insights to help us improve product offerings
What Happens to Previous Reviews?
Past reviews are still available
We successfully migrated all product reviews previously collected using Judge.me.
Summary of review migration (2019 – Sept 2025):
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Total reviews: 2,163
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Verified reviews: 2,094
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Unverified reviews: 69
These reviews remain visible across our product categories including:
Transparency and authenticity scores
Judge.me’s Trust Scores are designed to help shoppers determine how trustworthy an online store is by rating it on two main factors: Authenticity and Transparency.
Authenticity measures the percentage of a store’s reviews that are verified, meaning they come from a customer who actually completed an order. Publishing unverified reviews lowers this score.
Transparency reflects the percentage of all reviews a store chooses to display publicly. A high score is given to merchants who show all their reviews, including negative ones, while hiding or removing reviews results in a lower score.
Before Judge.me discontinued support, our store maintained the following ratings:
| Metric | Score | Level |
|---|---|---|
| Transparency | 99% | Platinum |
| Authenticity | 97% | Gold |
We do not hide negative reviews. Honest feedback helps customers choose the right Muay Thai equipment for their training or gym. The only reviews we remove are those containing abusive, hateful, or offensive language.
New Review Process with CusRev
The new process is straightforward:
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Place an order on Nak Muay Wholesale
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Once your order is delivered, CusRev will send an email invitation
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Submit a verified review directly through the link provided, or directly on the product page using the same email ID from your order.
Customers may also include photos of their Muay Thai gear.
Our Commitment to Real Reviews Remains the Same
Switching review platforms does not change our policy or values. We remain committed to:
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Publishing verified customer reviews
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Allowing balanced and honest product feedback
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Maintaining review transparency
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Never using fake, sponsored, or incentivized reviews
We believe every Nak Muay deserves clear, credible information when choosing Muay Thai brands such as Fairtex, Twins Special, Top King, Boon, Primo Fight Wear, SKS Empire, and K Muay Thai Equipment.
Frequently Asked Questions
Do you show negative reviews?
Yes. All fair and constructive feedback is published. We do not hide negative reviews.
Are your product reviews real?
Yes. Every published review is verified and linked to a real order from a real customer.
Can I submit a review without a purchase?
No. Reviews are only accepted from verified customers to prevent fake feedback.
Why do some reviews get removed?
Only reviews containing profanity, hate speech, or abusive language are removed.
Why are reviews important?
Reviews help other customers choose reliable Muay Thai equipment and training gear.
Final Thoughts
This update supports our long-term commitment to customer trust. Verified feedback ensures fighters, coaches, and gyms around the world can buy authentic Muay Thai equipment online with confidence.
If you have any questions about this transition, our customer support team is here to help.
Train hard. Fight smart. Shop authentic.