Terms of Use

These Terms of Use (“Terms”) govern your use of this website and any purchase you make through it. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully.

1. Collection and Use of Personal Information

1.1 We collect personal information you provide solely for the purpose of processing and fulfilling your order. Such information will not be disclosed to third parties except as necessary to complete the order.

1.2 Where you provide information about another individual (for example, as a shipping recipient), such information will be used only to ship the product and confirm delivery. This information will not be disclosed to third parties except as necessary to complete the order.

1.3 Return email addresses provided to us will be used exclusively to respond to inquiries. These addresses will not be used for any other purpose and will not be shared with third parties.

1.4 You may save certain information, including wish lists and product tags, within your user account. We may use this information to improve our product offerings, promotions, and marketing decisions. This information will not be shared with outside parties.

1.5 We will not use or share personally identifiable information in ways unrelated to those described herein without first providing you with an opportunity to opt out of such use.

2. Taxes, Duties, and Import Regulations

2.1 We do not collect any taxes, duties, or customs clearance fees at checkout. These charges are the sole responsibility of the buyer and are generally due upon the importation of goods into the buyer’s country.

2.2 The buyer is solely responsible for ensuring compliance with all applicable import laws, regulations, and restrictions of their country.

2.3 If the buyer fails to meet import requirements, or refuses to pay applicable duties or taxes, and the package is consequently abandoned by the carrier, no refund shall be issued.

2.4 Delivery of goods may be delayed due to customs inspections in the buyer’s country. All delivery times provided are estimates only and are not guaranteed.

3. Shipping and Risk of Loss

3.1 Once an order has been transferred to the carrier, we shall not be liable for any delays, loss, damage, or theft of the package.

4. Order Cancellations, Returns & Exchanges

4.1 Orders canceled prior to shipment will incur a non-refundable 4% transaction fee.
4.2 Orders may not be canceled once they have shipped.
4.3 Items purchased on sale or with a promo code are available for exchange only.

5. General Provisions

5.1 We reserve the right to modify these Terms at any time without prior notice. The version posted on our website at the time of your order will govern that transaction.

5.2 If any provision of these Terms is found unenforceable or invalid, the remaining provisions shall remain in full force and effect.

Contact Us

If you have any questions about these Terms of Use, please contact us at:
📧 info@nakmuaywholesale.com