Shipping Policy

We offer a variety of shipping options using DHL and Thai Post. Shipping methods available will vary by country. We offer DHL express (3-5 business day) shipping for Canada, United States, Mexico, Australia, New Zealand, Hong Kong, Singapore, United Kingdom, Germany, France, and more. All orders are sent from Bangkok, Thailand.

Shipping fees are based on weight of the items in your cart. The exact amount is quoted at checkout. The timeline for expected delivery is also quoted at checkout. Shipping timelines may be impacted by both Thai holidays (for example, Songkran in April) and international holidays (Chinese New Year & Christmas).

COVID-19 update: Thailand Post service is running as usual. However, delays may occur depending on how the pandemic has impacted the receiving country’s mail service.

We do not charge taxes. Please note that shipping charges paid on our website are not inclusive of import duties/fees that may be applicable in your country.

All orders are subject to our verification process for accuracy and payment validation authorization. For security reasons, we may contact to request additional information.