credit and exchanges

If an order is cancelled before shipping, the order will be subject to 4% transaction fee. Orders may not be cancelled once they have been shipped. Please note that we do not issue refunds.

Exchanges will not be permitted for reasons such a “incorrect size or color”, or “change of mind”. Please consult size charts provided, and double check colors and sizing before finalizing your order.

Item(s) for exchange must be shipped back at the customer’s expense within 14 days of receiving the order. Items must be in perfect condition and accompanied by copy of the original invoice. Items submitted for exchanged will be inspected before a replacement item may be shipped.

You can contact us to discuss whether your item(s) may be eligible for exchange and to make arrangements for return shipping.